LAWYERS, WHATSAPP CHAT ROOMS AND LIABILITY
MR. OLUMIDE BABALOLA, a lawyer and data protection specialist, writes on the Nigerian lawyer, his/her emails, WhatsApp groups and unresolved privacy questions
As technology continues to emerge, so also will privacy and data protection jurisprudence! This article only seeks to provoke discussions on the subject, it neither represents a cast-in-stone position on the posers nor apt answers to the analysis. Since COVID-19, the average Nigerian lawyer has embraced (information) technology like never before. He/she now reads and responds to emails more often, WhatsApp messaging app has now been recognised and accepted as a veritable means of (un)official information communication, the microblogging sites are now used for self-marketing and visibility etc.
However, in spite of the increased utility of technology by the Nigerian lawyer, from my regular engagements with seniors and junior colleagues, it is clear that the average Nigerian lawyer still requires continuing education on the nuances of the tools with respect to privacy and data protection and sundry matters. As mush as Nigerians frantically argue that we value right to privacy, our attitude towards the concept is often paradoxical – we carelessly expose privacy yet we want same protected. Nigerian Lawyers inclusive!
Use of Emails
Service by email
It is impressive that our courts are fast accommodating service by email in their respective rules but the bar does not appear to be sold out on this service mechanism as many lawyers still insist on service of paper copies of court processes. I have experienced this recently, when we served a court process on a colleague via email, after acknowledging service, he did not only insist on hard copy, he also refused to take any steps until we served the paper copies. Perhaps, the Nigerian Bar Association (NBA) needs to make a policy statement on this as the Nigerian lawyer cannot afford to be stuck in the sixties with respect to our practice and procedure.
With the use of emails, many Nigerian lawyers cause/perpetrate personal data breaches as a matter of course and practice. The most relatable instance of data breach occurs during bulk emails where a sender copies numerous email addresses as co-recipients without using the blind copy (BCC) option. Sadly, the NBA and its officials are frequent offenders of this privacy violation during electioneering campaigns and while in office. It gets worse when a recipient replies the bulk message and copies every recipient in the thread. We sure need to learn when to use the ‘reply’ and ‘reply all’ functionalities in our emails.
At the expense of telegram (considered not-user-friendly), WhatsApp messaging app has become one of the most veritable tools of communication in the Nigerian legal community. Hence, technology has enabled the daily communion of legal and political ideas between senior and junior lawyers on various WhatsApp groups created for sundry purposes. The use of such groups for dissemination and receipt of information will continue to engender many unprecedented legal issues. Here, I will attempt some privacy-related questions which I have observed in some lawyers’ chat rooms.
Are group WhatsApp chatrooms public or private places?
While instant messaging between individuals on WhatsApp constitute private messages, different considerations apply to group chats since messages are immediately available to a wide array of members. The fact that WhatsApp chatrooms are closed groups, controlled by administrators and often accessible only through invitation do not necessarily make them private meetings even though members may have reasonable expectation of privacy applicable to other social media platforms.
Social media (WhatsApp groups) presents another striking example of privacy paradox: participants expose their personal information publicly yet they want control over same – this is not entirely impossible especially with highly regulated and specialised groups. In answering whether social media is a private or public place, Trepte notes in her doctoral thesis that:
“In struggling to develop a definition of social media, scholars have pointed to the fact that social media channels are formally understood as methods of mass communication but that they primarily contain and perpetuate personal user interactions . In this sense, social media can be referred to as personal publics. As a consequence, users cannot always clearly define the somewhat blurred lines between personal and public or between private and professional communication.” (See Sabine Trepte, ‘The Social Media Privacy Model: Privacy and Communication in the Light of Social Media Affordances’ Communication Theory, Volume 31, Issue 4, November 2021, Pages 549–570)
From Trepte’s theory which is supported by some other academics, social media (WhatsApp groups inclusive) interactions continue to reside in the borderline between public and private spaces. Nigeria has no decision on this but a Scottish decision on the subject gives an insight into the ramifications such claims could take. In BC and others v Chief Constable Police Service of Scotland  CSOH 104, the police sought to rely on some information in a WhatsApp group chatroom to bring disciplinary proceedings against a constable. When the latter challenged admissibility of such information obtained from the group chat, the Scottish Court of Session agreed that WhatsApp group chats are private when it held that:
“The messaging service used was private and the petitioners had no intention of publishing the contents of their messages to the public at large”
Conversely, however in another development in India, when a man who sent abusive and obscene words on WhatsApp to his estranged wife was charged for making obscene statements in public. The man argued that he sent the messages to his estranged wife in a private WhatsApp chat and the Bombay High Court held that:
“Thus, when these messages cannot be read by others, it ipso-facto goes to show that no third person nor even WhatsApp can have access to those messages. Therefore, WhatsApp cannot be a public place if messages are exchanged on personal accounts of two persons. If these messages had been posted on WhatsApp Group, in that case the same could have been called as public place because all the members of the group, will have access to those messages. It is not the prosecution case that the alleged obscene messages were posted on WhatsApp Group of which the petitioner and the respondent No. 2 and others are the members. Therefore, sending the personal messages on WhatsApp will not amount to utterance of obscene words in public place.” See Nivrutti v. State of Maharashtra and Pooja Nivrutti Criminal Writ Petition No. 557 of 2018
I am more fascinated by the Indian court decision. It aligns with logic that when three or more persons are on a group chat, it then becomes a public space and it, in most cases, negates the definition of private.
The use of emails has come to stay in our legal practice. However, lawyers need to understand the privacy implications of their use for dissemination and receipt of information. With the proliferation of WhatsApp groups, lawyers need to post information in such groups with a measure of circumspection knowing fully well that they don’t have personal relationship with everyone on such groups. A lawyers’ chatroom is not Las Vegas! Whatever happens there may not necessarily stay there – it may interest the outside world!
To join our Telegram platform, please click here
COPYRIGHT 2022 CITY LAWYER. Please send emails to email@example.com. Join us on Facebook at https://web.facebook.com/City-Lawyer-Magazine-434937936684320 and on TWITTER at https://twitter.com/CityLawyerMag. To ADVERTISE in CITY LAWYER, please email firstname.lastname@example.org or call 08138380083. All materials available on this Website are protected by copyright, trade mark and other proprietary and intellectual property laws. You may not use any of our intellectual property rights without our express written consent or attribution to www.citylawyermag.com. However, you are permitted to print or save to your individual PC, tablet or storage extracts from this Website for your own personal non-commercial use.